Privacy Policy

This policy explains what information Mizaan Inc. (“Mizaan”, “we”, “us”) collects when you use the Mizaan app and mizaan.org (together, the “Service”), how we use and share it, and the choices you have. If you have questions, email support@mizaan.org.

You can use most of the app without an account. An account is needed only to save your progress and bookmarks across devices and to buy the Supporter subscription.

1. Information we collect

Information you give us

• Account details: if you create an account, your name and email address. If you sign in with Apple or Google, we receive the name and email address that service shares with us. With Apple, that can be a private relay address. You can add a profile photo if you want one.
• Purchases: if you buy the Supporter subscription, we receive your subscription status: which plan, when it renews or ends, and the store's transaction details. Apple or Google handles your payment details. We never see or store your card.
• Messages: anything you send us, such as support emails.
• How you heard about Mizaan: if you answer this optional question when you first open the app (from version 2.5.3). It's saved with your account if you have one, and counted in Google Analytics without your name, email or account.
• Donation amounts you report: if you give to a partner charity through Give with Mizaan, the app asks how much you gave. What you tell it (the amount, the currency, whether it's one-time or monthly, and the date) is saved to your account so it counts on your Good Deed Scale. You give on the partner charity's own donation page, which opens in an in-app browser. The charity and its payment processor handle your payment under their own privacy policies. We never see your card or payment details, and we don't receive donation records from the charity.
• Partners and affiliates: if you apply to promote Mizaan at mizaan.org/partners or become a partner, we keep what you give us (your name, email address, where you post and your links, audience size, country and what you'd like to make) to review your application and run the partnership, and send you your link, kit and monthly numbers. We count what each partner's link brings in as monthly totals: link opens (no IP address is kept), installs reported by Apple and Google, sign-ups with the partner's code, Supporter purchases and renewals, and whether those people still use the app after 30 days. Partners see only these totals, never who joined. If we invite you to partner with us, we use the contact details you shared publicly or with us (your name, email address or phone number, and where you post) only to send that invitation and one reminder, by email or from our own phone by WhatsApp or text message. We keep them until you accept, opt out or tell us no, and for at most four months if you don't reply; after that we keep only a one-way hash of them, so we don't invite you twice by mistake. If you opt out (with the link in the email, on the invitation's page, or by replying STOP), we keep only a one-way hash of your email address and number, so we never contact you again. Email admin@mizaan.org to have your application, invitation or partner details deleted.
• Community totals (from version 2.6): The Community screen shows the hasanat estimated on every Mizaan user's scale, in total and by country, this week and this month. Its map shows a dot for each person who used Mizaan this month, placed at random inside their country, and a flash for each good deed added in the last 24 hours, by country, in 15-minute slots. The country comes from your phone's Region setting. These are totals: no one is ever named, and a dot is never anyone's real location. Where very few people in a country use Mizaan, that country's figures can reflect only a handful of people.

Information saved when you use the app with an account

To keep your progress on every device, we save the following to your account:

• Qur'an, hadith, dua and lecture bookmarks
• the last verse you read and the last lecture you played
• the prayers you mark as prayed
• your Good Deed Scale entries and totals
• the donation amounts you report through Give with Mizaan, and whether a monthly gift is still counting
• the date you last opened the app
• the country set in your phone's Region settings. It's a setting, not your location. We use it to see where Mizaan is used and to help you when you contact us. Our subscription service, RevenueCat, also tells us the country it last saw your phone in. Both are deleted with your account.
• how you use the app: time spent reading and listening to the Qur'an and lectures, which reciters and speakers you listen to, how you use Scrolls (from version 2.5.3: the time you spend watching them, which speakers, reciters, kinds of Scroll and topics you watch, and how many you finish, heart, share, open in full or mark “Not interested”), which features you use, and how far you got through setting up the app. We use this to help you when you contact us and to improve the app. It's deleted with your account.
• the invite code you joined with, if any, and how many people joined through your invite link (a number only)

If you don't sign in, these stay on your phone only.

Information collected automatically

• Location: if you allow it, the app uses your device location to find your nearest city for prayer times and to point the Qibla compass. This is worked out on your device. We don't send your location to our servers. The app keeps only the city you chose, and only on your device. You can choose a city by hand instead.
• Usage and diagnostics: Google Analytics for Firebase records which screens are opened, along with device type, operating system, app version and approximate region. Firebase Crashlytics collects crash reports. We don't attach your name, email or account to these.
• Notification token: a push token for the reminders and notifications you turn on. It's stored with your account if you have one. Prayer-time alerts are scheduled on your device.
• Advertising identifiers: the free app shows ads through Google AdMob. AdMob may use your device's advertising identifier (IDFA on iPhone, Advertising ID on Android), your IP address and information about the ads you see. From version 2.5.3 the app doesn't ask to track you on iPhone, and doesn't use your advertising identifier to track you. If you allowed tracking in an earlier version, you can turn it off in Settings › Privacy & Security › Tracking. In the EEA, UK and Switzerland, we ask for your consent before any ad is requested. If you're a Supporter, no ads are shown.
• Ad measurement: we advertise Mizaan on Apple Ads, Facebook, Instagram and TikTok, and we measure which ads lead to installs. If you install the app on iPhone after tapping an Apple Ads ad, Apple tells us the campaign, ad group and keyword (Apple's AdServices, which needs no tracking permission). We keep that with a random install number and, if you make an account, with your account; it's deleted with your account. Outside the EEA, the UK and Switzerland, the app also includes Meta's and TikTok's measurement software. It tells them when the app is installed and opened, when an account is made and when prayer reminders are turned on, with no name, email or advertising identifier. On iPhone they learn which ads led to installs only through Apple's SKAdNetwork, which doesn't identify you. On Android they use the Google Play install referrer, which says which ad, if any, the app was installed from.
• Videos: Versions before 2.5.3 played Live streams and Watch videos from Mizaan's YouTube channel in an embedded YouTube player; from 2.5.3 the app has no YouTube player. When you watch them, YouTube (Google) receives information such as your IP address and device details and may set its own cookies or identifiers. YouTube's Terms of Service and Google's Privacy Policy apply. From version 2.4, Scrolls (short videos) are streamed from Mizaan's own storage (on Google Cloud, and from October 2026 on Cloudflare), and the app sends us anonymous totals of how Scrolls are watched, with no account or device ID attached. From version 2.5.3, if you're signed in, how you use Scrolls is also saved to your account, as described above. In versions before 2.5.3, a Scroll our own player couldn't play was played in the YouTube player as described above.
• Content requests: the app loads Qur'an text, translations and recitations, hadith and dua audio from the content services listed in section 3. Those services receive the technical details any web request carries, such as your IP address, but none of your account information.

2. How we use information

• To provide the Service: prayer times, Qibla, saved progress, bookmarks, reminders and your Supporter subscription.
• To process and restore purchases.
• To keep the Service secure, prevent abuse and fix problems.
• To understand how the Service is used and improve it.
• To show ads, which keep the app free. Supporters see no ads.
• To reply to you and send service messages.
• To send emails about Mizaan, such as getting-started tips, new features and Ramadan programs. In the US we may email account holders, and every email has a one-click unsubscribe. In the EEA, UK and Switzerland we only send them if you turn on “Send me updates”.
• To show your giving: the donation amounts you report appear in Your giving and count on your Good Deed Scale. In the app, only you can see them. Mizaan staff with administrator access can see them to help you when you contact us and to check the feature works; the rest of our team sees only totals across all users, with no names.
• To credit invites: if you join through someone’s invite link, we save that code with your account and add one to the inviter’s count. They see the number only, never your name.

We do not sell your personal information. In the free app, Google AdMob may use your advertising identifier to show personalized ads. Some US state laws call this “sharing” or “targeted advertising”. You can turn it off at any time (see section 6).

3. How we share information

We share information only as needed to run the Service:

We don't share the donation amounts you report with partner charities or anyone else. Mizaan isn't affiliated with the partner charities it lists and receives nothing from your gift.

We may also share information if required by law, to protect the rights and safety of our users or others, or as part of a merger or sale of the business, in which case this policy continues to apply.

4. Where information is processed

Mizaan is based in the United States. Our service providers and contractors, including members of our development team, may be located in other countries. When information is accessed from outside the United States, we require the same protection described in this policy.

4a. Legal bases (EEA, UK and Switzerland)

We rely on these legal bases:

• Contract: to provide the features you ask for, such as your account, saved progress and subscription.
• Legitimate interests: for security, fixing crashes, understanding app usage and measuring our own advertising (Apple Ads attribution).
• Consent: for personalized ads, app tracking (versions 2.5 to 2.5.2), and marketing emails. You give it through the consent message (ads and tracking) or the “Send me updates” switch (emails), and you can withdraw it at any time.

5. How long we keep information

• While your account is open: we keep your account information and saved progress.
• When you delete your account in the app: we delete your account and the information saved to it right away. That includes your profile, photo, bookmarks, reading and listening progress, prayer records, Good Deed Scale history and the donation amounts you reported. Any copies left in our backups are deleted within 30 days.
• What we keep: records we must keep for legal, tax or accounting reasons. These are purchase and payment records held by us, RevenueCat, Apple, Google or Stripe, and records of any marketplace orders or donations made in earlier versions of the app. They don't include your profile.
• Analytics and crash reports: these are kept for limited periods under Google's retention settings. For example, Crashlytics keeps crash reports for 90 days.

Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your store account settings.

6. Your choices

• Location: turn location access on or off in your device settings. You can still set a location by hand.
• Notifications: turn them off in the app or in your device settings.
• Emails: tap Unsubscribe in any email, or turn off “Send me updates” under Profile.
• Ads and tracking: on iPhone, the app doesn't ask to track you; if you allowed it in an earlier version, turn it off in Settings › Privacy & Security › Tracking. On Android, reset or delete your advertising ID in device settings. In the EEA, UK and Switzerland, you can change your ad consent in the app under Profile › Ad privacy choices. Supporters see no ads.
• Your giving: you can turn off a monthly gift or remove a gift you recorded by mistake in My Mizaan › Your giving.
• Access, correction and deletion: you can edit your name and photo in the app. You can delete your account in the app under Profile › Delete account. You can also email support@mizaan.org or follow the steps at mizaan.org/support#delete. Depending on where you live, you may have more rights, such as access, portability or objection, and we will honor them.

7. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

8. Security

We use reasonable technical and organizational safeguards, including encrypted connections and access controls. No system is perfectly secure, so we cannot guarantee absolute security.

9. Changes

We may update this policy. If we make significant changes, we will let you know in the app or on this page before they take effect.

10. Contact

Mizaan Inc., Illinois, USA · support@mizaan.org